Privacy Policy

1. Introduction

Capendra is committed to protecting your privacy and handling your personal data with care. This policy explains how we collect, use, store, and safeguard your information.

2. Company Information

Company Name: Capendra Ltd
Company Number: 16075031
Registered Address: Lambourne House, 311–321 Banbury Rd, Oxford, OX2 7JH
Email: enquiries@capendra.trade

3. What Data We Collect

We collect personal and business data such as your name, contact details, and company information. This data is used to manage our relationship with you, fulfill contractual obligations, and support legitimate business operations.

4. Your Rights Under GDPR

You have the right to:

• Access the personal data we hold about you

• Request corrections to inaccurate or incomplete data

• Ask for your data to be deleted, subject to legal obligations
  To exercise any of these rights, please contact us using the details above.

5. Data Security

We apply strict security protocols to prevent unauthorised access, use, or disclosure of your personal data.

6. Data Sharing

We do not share your data with third parties unless required by law or essential for delivering our services (e.g. vetted service providers operating under confidentiality).

7. Data Retention

We retain your personal data only for as long as necessary to meet legal, regulatory, or operational requirements.

8. Access Requests

To request access to your data or make a complaint, contact us via email. We aim to respond within one calendar month.

9. Policy Updates

We may update this Privacy Policy from time to time. Please check back periodically to stay informed of any changes.